An under-slab sewer investigation is different from looking for a pressurized drinking-water leak. Drainage symptoms may involve odors, repeated backups, visible defects or moisture, but those clues do not establish the exact source. Describe which fixtures are involved and when the problem occurs. An assessment should establish the drain layout and accessible inspection points before selecting a method.
A camera can show conditions inside an accessible line, while other appropriate checks may be needed to assess leakage. A clear camera image is not a guarantee of a watertight pipe. Ask what the findings confirm, whether a defect can be located from the surface and what further access is necessary. Avoid contact with suspected sewage and separate investigation from cleanup or structural work.
For a Charlotte-area request, call (323) 916-2854 with the exact address and the symptoms or work you want assessed. Confirm the requested service, assessment charge and appointment availability. Related information: sewer camera inspection, Charlotte-area guides and [Charlotte Water troubleshooting](https://www.charlottenc.gov/water/Customer-Care/Fixes-Troubleshooting).
How it works
- 1
Define the affected system
Drain-system identification. Describe the symptoms and the exact property.
- 2
Review the findings and choices
Discuss accessible inspection points and the limits of the proposed assessment.
- 3
Confirm the full scope
Agree on availability, price, access, testing and restoration before booking work.
Pricing
The price depends on the assessment, access, pipe condition, materials and agreed work. Confirm charges, exclusions, testing and surface restoration before approving the scope.