Slab leak detection starts by asking whether the suspected pipe actually runs beneath concrete. Unexplained water use, a warm floor or running-water noise can justify investigation, but a leaking fixture, nearby wall pipe or condensation may produce similar clues. Describe whether the symptoms continue when fixtures are off and whether the affected area changes after rain. An assessment should identify the suspected system before choosing a test.
Pressure checks can indicate loss within an isolated supply section. Acoustic listening may help narrow escaping-water noise; thermal imaging can reveal a surface temperature pattern. Neither method guarantees an exact location in every property, and a thermal image alone does not prove a pipe is leaking. Ask what the findings support, what remains uncertain and whether an access opening is needed before agreeing to repair.
For a Charlotte-area request, call (323) 916-2854 with the exact address and the symptoms or work you want assessed. Confirm the requested service, assessment charge and appointment availability. Related information: slab leak repair, Charlotte-area guides and [Charlotte Water troubleshooting](https://www.charlottenc.gov/water/Customer-Care/Fixes-Troubleshooting).
How it works
- 1
Define the affected system
Supply-system identification. Describe the symptoms and the exact property.
- 2
Review the findings and choices
Discuss suitable pressure and listening checks and the limits of the proposed assessment.
- 3
Confirm the full scope
Agree on availability, price, access, testing and restoration before booking work.
Pricing
The price depends on the assessment, access, pipe condition, materials and agreed work. Confirm charges, exclusions, testing and surface restoration before approving the scope.